FREQUENTLY ASKED QUESTIONS

1. Who is BBBClub Auctions?
2. What can be sold through BBBClub Auctions?
3. What's the benefit to the customer?
4. How are items tracked?
5. How do customers know the status of their items?
6. How long are the auctions?
7. How long does it all take?
8. What if an item does not sell?
9. Why is there a desired minimum $75 selling price for each item?
10. Why do you recommend that auctions start at $1.00 versus a stated minimum amount?
11. What if an item sells below the $75 minumum estimated value?
12. Why can't items be heavier than 50 pounds be sold?
13. Why does BBBClub Auctions accept some items and not others?
14. How much does it cost to use BBBClub Auctions?
15. Who is responsible for shipping if an item sells?
16. Glossary

1. Who is BBBClub Auctions?
   BBBClub Auctions is an Professional Auction Store. We assist individuals selling their items. Through our expertise in Auctioning, we make it easy and convenient for anyone, anywhere in the world to sell their items. We sell mostly on eBay because we can normally get more money for you through them.
2. What can be sold through  BBBClub Auctions?
   We accept any item that is functional with few scratches and very little rust, from antiques, collectibles, video game consoles, electronics and automobiles. We can also do houses, boats, cars, time sharing accommodations, tickets worth $50 and much much more. Items must be legal to sell on eBay, be shipable, have an eBay value of over $75 and normally weigh less than 50 pounds. (Call us for anything over 50 Lbs....302-654-7004)
3. What's the benefit to the customer?
   Convenience and our expertise are the greatest customer benefits. BBBClub Auctions is staffed with experts in Photography, research and customer service & ad copy. Running an auction on-line can be time consuming and involve a lot of customer contact and many details.  BBBClub Auctions does all the work. The consumer also benefits from the confident bidding that comes with our sales experience.
4. How are items tracked?
   As soon as the item is listed and launched customers will receive and email notification from  BBBClub Auctions that their item is live on the auction site. We track all items all day everyday. The customer may call or email for updates or check eBay.
5. How do customers know the status of their items?
   They will receieve regular email messages informing them of the status of their item. They may call customer service at 302-654-7004. Customer Service is available Monday-Friday 8am-5pm, Saturday 9am-5pm (Eastern time). Customers may also send an email to  BBBClub Auctions to request specific information. Info@BBBClub.net
6. How long are the auctions?
   Normally seven days, 30 days for  "Participating Club Members" of our BBBClub. As a member of BBBClub.net, Members get a 3-for-1 deal.
7. How long does it all take?
   Normally items will be listed within 24 hours of received data. For "Non-Participating Club Members" the auction will run seven days. Customer will be advised as to exact timing. Customer will receive a check within 10 days after  BBBClub Auctions receives payment from the buyer.
8. What if an item does not sell?
   If an item does not sell, customer may re-list within 2 days for 50% of original listing fee, or keep in our eBay store (BeattiesBargainBarn) at no cost to the member for 3 months.
9. Why is there a desired minimum $75 selling price for each item?
   The processing costs involved are such that accepting items of a lesser value would result in the customer receiving little in return for their items.
10. Why do you recommend that auctions start at $1.00 versus a stated minimum amount?
    Experience shows, selecting a $1.00 starting price usually results in a higher final sale price because there will be more bidders and watchers. Customers can select a higher starting price by asking for it but the item is less likely to sell or sell at a lower price. Although we will strive for the highest price,  BBBClub Auctions is legally bound to accept the highest bid for the item. If it sells for less then you think its worth, we are still legally required to deliver the item at the highest bid.
11. What if an item sells below the $75 minumum estimated value?
    On occation, items will not perform to expectations, and  BBBClub Auctions cannot guarantee any items performance. For "Non-Participating Members" of the BBBClub commissions are a minimum of $19.95. For "Participating Club Members" the BBBClub listing fee is discounted 50% - see "Fees and Services." It's in BBBClub Auctions' interest to see that each item has a chance to succeed. We will do everything we can to make this happen.
12. Why can't items heavier than 50 pounds be sold?
    We can, but the vast majority of items that sell on eBay weigh less than 20 pounds (Exception being items such as Houses, Boats and Cars). It's our experience that under 50 pound items sell better because of shipping costs incurred.
13. Why does  BBBClub Auctions accept some items and not others?
    eBay regulations and our policies,  BBBClub Auctions will not sell sexually explicit material, some weapons, conterfeit items, items deemed to be hazardous, or any other items outlined in eBay's prohibited list. Note, that even though one can find almost anything on eBay, not everything on eBay sells for high prices.  BBBClub Auctions has the experience that will yield higher bids for our customers.  BBBClub Auctions also focuses on accepting and selling items that can be transported inexpensively and safely.
14. How much does it cost to use  BBBClub Auctions?
    BBBClub Auctions charges a progressive commission based on the item's sale price. Click here for more information. 
15. Who is responsible for shipping?
    Seller is responsible for shipping if an item is sold. Item is to be shipped within 7 days of payment recieved date.